Job description
Event Operations Manager
£40,000 – £50,000 per annum DOE
London
5/7 days per week - 40 hours per week
Ready to lead from the front? This is a senior, hands‑on role for an experienced Event Operations Manager who combines commercial confidence with a genuine love for delivering exceptional events.
You’ll take full ownership of a varied portfolio of bespoke, high‑value events — leading sizeable freelance teams, building trusted client relationships, and ensuring every detail lands exactly as it should. Balancing creativity with commercial discipline, you’ll manage strong margins without ever compromising on quality or experience.
This role suits someone who thrives in fast‑paced environments, enjoys bringing ambitious ideas to life, and is confident working closely with senior leadership to drive standards forward.
The Role
As Event Operations Manager, you’ll be responsible for the seamless end‑to‑end delivery of catered events, from early planning through to on‑site execution.
You’ll act as a senior operational and client-facing lead, ensuring events are commercially sound, impeccably delivered and genuinely memorable.
Key Responsibilities
Lead the full operational delivery of bespoke catered events
Recruit, schedule and manage large freelance event teams
Act as a senior point of contact for clients, building long‑term, trusted relationships
Take full ownership of event P&Ls, with strong cost control and margin management
Collaborate closely with chefs, sales teams and venue partners
Maintain consistently high standards of service, presentation and attention to detail
Ensure compliance across health & safety, food safety and licensing requirements
About You
You’ll bring both confidence and authenticity to your work, with the experience to back it up.
Minimum 3 years’ experience in a senior operations or catering management role within events, hospitality or venues
A natural leader who gets the best from teams — while keeping the energy positive
Strong commercial awareness, with hands‑on experience managing budgets and P&Ls
Polished and professional in client‑facing environments
Exceptionally organised, with sharp attention to detail
Calm under pressure and comfortable managing multiple events simultaneously
Flexible to work evenings and weekends as the role requires
And most importantly — you bring your authentic self. Personality, individuality and passion are genuinely valued here!
