Job description
Guest Services Attendant — 5-Star Hotel
Near Frimley, Surrey £26,500 + approx. £5,000 annual tronc (£31,500 OTE)
Role requirements
Do you love making people feel welcome the moment they walk through the door? Off to Work is recruiting a Guest Services Attendant for a stunning, high-end hotel near Frimley — a venue that blends rustic charm with elegant surroundings and a genuine passion for outstanding service.
If you take pride in creating memorable first impressions and thrive in a fast-paced, guest-facing role, this could be your next move.
What's in it for you
What we're looking for
We're after someone who shares our values:
Role requirements
You'll play your part in keeping the workplace safe by following all company policies and statutory requirements relating to health, safety, fire and security procedures.
FOH1
Near Frimley, Surrey £26,500 + approx. £5,000 annual tronc (£31,500 OTE)
Role requirements
- Aged 21 or over
- Minimum 3 years' UK driving experience for the vehicle type required
- Full EU/UK driving licence
Do you love making people feel welcome the moment they walk through the door? Off to Work is recruiting a Guest Services Attendant for a stunning, high-end hotel near Frimley — a venue that blends rustic charm with elegant surroundings and a genuine passion for outstanding service.
If you take pride in creating memorable first impressions and thrive in a fast-paced, guest-facing role, this could be your next move.
What's in it for you
- Salary of £26,500, plus approx. £5,000 annual tronc
- The chance to work in a genuinely luxury hotel environment
- Clear career development and progression opportunities
- A supportive, collaborative team culture
- Be part of a venue renowned for exceptional hospitality
- Welcome guests in a warm, professional and courteous manner from the moment they arrive
- Handle luggage delivery and collection
- Be the first point of contact for guests and visitors, setting the tone for their whole stay
- Respond to guests' special requests with flexibility and creativity
- Support the wider front-of-house team to keep service running smoothly
What we're looking for
We're after someone who shares our values:
- Passion — you genuinely love hospitality and bring your best every day
- Personality — you bring energy, warmth and authenticity to guests and colleagues alike
- Respect — you value diversity and help create a welcoming, inclusive environment
- Teamwork — you pitch in and support those around you
- Creativity — you look for new ways to enhance the guest experience
- Some experience in a customer-facing hospitality, retail or leisure role (hotel experience is a bonus, not essential)
- A genuine passion for delivering great customer service
- Excellent communication skills, written and spoken English
- Calm and professional under pressure in a fast-paced environment
- Well organised, with a good eye for detail and personal presentation
- A hands-on, can-do attitude
Role requirements
- Aged 21 or over
- Minimum 3 years' UK driving experience for the vehicle type required
- Full EU/UK driving licence
You'll play your part in keeping the workplace safe by following all company policies and statutory requirements relating to health, safety, fire and security procedures.
FOH1