Job description
Head of Events Operations
High-End Event Caterer
Greater London client base
(Head Office / CPU in East London)
Salary : £53,000 – £57,000 - DoE
5 days over 7
Our client, a fast-growing and highly regarded East London–based event catering company, is seeking to appoint a Head of Events Operations.
Reporting to the Ops Director, this senior leadership role is responsible for overseeing the delivery of high-profile events across a diverse portfolio of London venues and client sites, including corporate functions, weddings, and large-scale Events.
This is a pivotal position offering real influence over operational standards, team performance, and event execution. You will play a central role in driving consistency, refining processes, and ensuring exceptional service delivery across all events.
A hands-on role, you will take full ownership of event operations—from initial planning through to on-site execution—while leading and developing a high-performing team in a fast-paced, multi-site environment. Proven multi-venue experience is essential; candidates from single-site roles will not be considered.
Key Responsibilities
High-End Event Caterer
Greater London client base
(Head Office / CPU in East London)
Salary : £53,000 – £57,000 - DoE
5 days over 7
Our client, a fast-growing and highly regarded East London–based event catering company, is seeking to appoint a Head of Events Operations.
Reporting to the Ops Director, this senior leadership role is responsible for overseeing the delivery of high-profile events across a diverse portfolio of London venues and client sites, including corporate functions, weddings, and large-scale Events.
This is a pivotal position offering real influence over operational standards, team performance, and event execution. You will play a central role in driving consistency, refining processes, and ensuring exceptional service delivery across all events.
A hands-on role, you will take full ownership of event operations—from initial planning through to on-site execution—while leading and developing a high-performing team in a fast-paced, multi-site environment. Proven multi-venue experience is essential; candidates from single-site roles will not be considered.
Key Responsibilities
- Oversee the end-to-end delivery of events across multiple venues and client locations.
- Lead on-the-day operations, ensuring seamless execution and high service standards.
- Manage, mentor, and develop Event Managers, Coordinators, and freelance teams.
- Plan & allocate resources, staffing, and logistics across a busy events schedule.
- Build strong relationships with clients, venues, and suppliers
- Ensure compliance with health & safety, food safety, and licensing requirements.
- Drive operational improvements, processes, and consistency across all events.
- Collaborate closely with sales, kitchen, and logistics teams to support commercial performance.
- Proven experience in a similar role within high-end hospitality or events venue setting / caterer.
- Strong multi-site event delivery experience (essential).
- Experienced leader with the ability to build and develop high-performing teams.
- Highly organised with strong logistical and planning capability.
- Confident and professional in client-facing environments.
- Calm, solutions-focused, and effective under pressure.
- Commercially aware with budget management experience.
- Hands-on approach with excellent attention to detail.
