Job description
Corporate Receptionist
Birmingham
Monday to Friday
£32,000 per annum plus benefits
We are seeking an exceptional Corporate Receptionist to deliver a first-class front-of-house experience within a prestigious professional environment.
This is a client-facing role where you will be the first point of contact for occupiers, visitors, and senior stakeholders, ensuring every interaction reflects the highest standards of service.
You will take ownership of reception operations and meeting room activity, supporting colleagues where required and ensuring all services run smoothly in line with established procedures.
This role is ideal for someone passionate about hospitality, customer experience, and delivering a bespoke service in a fast-paced corporate setting.
Key Responsibilities
Birmingham
Monday to Friday
£32,000 per annum plus benefits
We are seeking an exceptional Corporate Receptionist to deliver a first-class front-of-house experience within a prestigious professional environment.
This is a client-facing role where you will be the first point of contact for occupiers, visitors, and senior stakeholders, ensuring every interaction reflects the highest standards of service.
You will take ownership of reception operations and meeting room activity, supporting colleagues where required and ensuring all services run smoothly in line with established procedures.
This role is ideal for someone passionate about hospitality, customer experience, and delivering a bespoke service in a fast-paced corporate setting.
Key Responsibilities
- Provide a warm, professional, and courteous welcome to all visitors and staff
- Deliver a VIP-level reception service at all times
- Manage all meeting room bookings, setups, and turnover
- Ensure meetings are fully prepared with refreshments and catering as required
- Coordinate catering orders, ensuring dietary requirements and allergen information are followed
- Maintain reception and meeting room areas to exceptional standards
- Set up and check AV equipment prior to meetings
- Handle incoming calls and enquiries promptly and professionally
- Liaise closely with PAs, coordinators, facilities, security, catering, and management teams
- Manage cloakroom facilities for large meetings
- Report and follow up on maintenance issues
- Adapt confidently to last-minute changes and VIP requests
- Strong background in reception, hospitality, or client-facing services
- Outstanding customer service skills with a natural ability to build rapport
- Highly organised with excellent multitasking abilities
- Confident working in a fast-paced, professional environment
- Strong communication skills across all levels, including senior management
- Proficient in Microsoft Word, Excel, and Outlook
- Professional appearance and conduct at all times
- Flexible, supportive team player with a proactive approach