Job description
Senior Client Account Manager
North West (Liverpool / Manchester Area)
Fully Remote working
5 Days per Week (Mon-Sun)
£45,000 DOE
Join the UK’s leading hospitality staffing agency and help shape unforgettable events!
Off to Work is seeking a dynamic Senior Client Account Manager to lead our North West operations. You’ll be joining a passionate and innovative team, part of a company that has spent 25 years delivering exceptional staffing solutions for world-class events across the UK and internationally (France, USA, Japan, and beyond).
As part of our Senior Leadership Team, you’ll be the driving force behind client success and team performance in the region. This is a varied, fast-paced role that blends client relationship management, operational excellence, and strategic leadership.
The Senior Account Manager Role
FOH1
North West (Liverpool / Manchester Area)
Fully Remote working
5 Days per Week (Mon-Sun)
£45,000 DOE
Join the UK’s leading hospitality staffing agency and help shape unforgettable events!
Off to Work is seeking a dynamic Senior Client Account Manager to lead our North West operations. You’ll be joining a passionate and innovative team, part of a company that has spent 25 years delivering exceptional staffing solutions for world-class events across the UK and internationally (France, USA, Japan, and beyond).
As part of our Senior Leadership Team, you’ll be the driving force behind client success and team performance in the region. This is a varied, fast-paced role that blends client relationship management, operational excellence, and strategic leadership.
The Senior Account Manager Role
- Own and grow a portfolio of high-profile clients across the North West
- Lead, mentor, and support both full-time and casual teams
- Ensure smooth delivery of complex, multi-day events with logistical finesse
- Build strong client relationships through attentive, solution-driven service
- Oversee recruitment, team development, and succession planning
- Manage sales forecasting, operations, budgets, and service innovation
- Be a hands-on leader, thriving under pressure with creative problem-solving
- Proven leadership experience in operations, staffing, or client services
- Ability to manage large teams and complex event logistics
- Outstanding communication and relationship-building skills
- Passion for hospitality, events, and people development
- A proactive, can-do attitude with a strong focus on service quality
- Sales and business development flair is a strong advantage
- Be part of a purpose-driven business that values kindness, culture, and quality
- Work on iconic events and with leading clients in hospitality, sport, and corporate sectors
- Opportunity to grow, innovate, and lead a talented regional team
- Flexible, people-focused company culture
- Travel opportunities across the UK and abroad
FOH1