Catering General Manager

Posted 18 May 2025
Salary Salary: £46,000 + excellent benefits
LocationLondon
Sector Corporate / Business & Industry
Reference703300
Expiry 17 June 2025

Job description

Catering General Manager
Contract Catering – Corporate Sector
The City, London
Monday to Friday
Salary: £46,000 per annum + excellent benefits
  

About the Role
We are seeking a highly professional, experienced, and client-focused Catering and Reception General Manager to lead the VIP Hospitality and Events operations at a prestigious corporate site in the City.
This is a key leadership role responsible for the seamless delivery of five-star guest experiences, the operational oversight of VIP catering and events, and the effective management of a small but dedicated front-of-house team.
  
You will serve as the primary point of contact for both internal and external stakeholders, ensuring premium service delivery, flawless execution of high-profile events, and exceptional client engagement. While client services form an important part of the position, the core responsibility lies in managing end-to-end hospitality and event operations with excellence and precision.
  

Key Responsibilities
  • Lead and manage all aspects of VIP Hospitality & Events operations, ensuring service excellence and efficiency.
  • Inspire and guide the team to deliver outstanding Hospitality & Events and front-of-house services.
  • Building and maintain trusted relationships with clients and stakeholders.
  • Oversee premium catering, meeting room coordination, and high-level event delivery.
  • Manage team performance, including scheduling, training, and development.
  • Drive continuous service enhancements to elevate guest experiences.
  • Ensure all services aligns with the brand and client standards with professionalism, innovation, and service excellence.
  
Ideal Candidate Profile
  • Proven experience in managing hospitality and events operations within a corporate setting / contract catering.
  • Demonstrated ability to lead & develop small teams with a focus on quality & service culture.
  • Exceptional interpersonal and client management skills, with a proactive and consultative approach.
  • Strong organisational & administrative capabilities, including resource planning and event coordination.
  • Impeccable communication skills, both verbal and written.
  • Confident and professional presence, with excellent personal presentation.
  • Results-driven, with a passion for exceeding expectations and delivering luxury-level guest experiences.
  
Benefits Package
  • 23 days annual leave + public holidays
  • Health cash plan
  • Cycle to Work scheme
  • Pension & life assurance
  • Access to a calendar of social and team events