Job description
Client Relationship Manager
Coffee roastery & supplier
London & Home Counties
Monday to Friday
Salary: £42,000 + Commission
Are you passionate about exceptional coffee, premium hospitality, and making a meaningful difference?
Our client is a dynamic and growing business dedicated to sourcing and promoting specialty coffee that fuels positive social change. With ethical sourcing, sustainable farming, and community development at the heart of their mission, they are redefining the coffee industry.
Your Role:
Expand & Grow: Identify and secure new partnerships within the B&I Sector, Education, and Flex Space industries.
Build Strong Relationships: Serve as a trusted advisor, ensuring clients receive tailored coffee solutions and ongoing support.
Drive Success: Monitor account performance, enhance quality, and implement retention strategies to maximize customer satisfaction.
Lead with Insight: Stay ahead of industry trends, represent the brand at key events, and contribute to strategy and product development.
Why Join?
About You:
Coffee roastery & supplier
London & Home Counties
Monday to Friday
Salary: £42,000 + Commission
Are you passionate about exceptional coffee, premium hospitality, and making a meaningful difference?
Our client is a dynamic and growing business dedicated to sourcing and promoting specialty coffee that fuels positive social change. With ethical sourcing, sustainable farming, and community development at the heart of their mission, they are redefining the coffee industry.
Your Role:
Expand & Grow: Identify and secure new partnerships within the B&I Sector, Education, and Flex Space industries.
Build Strong Relationships: Serve as a trusted advisor, ensuring clients receive tailored coffee solutions and ongoing support.
Drive Success: Monitor account performance, enhance quality, and implement retention strategies to maximize customer satisfaction.
Lead with Insight: Stay ahead of industry trends, represent the brand at key events, and contribute to strategy and product development.
Why Join?
- Lead the growth of a purpose-driven coffee brand with a CIC accreditation.
- Work with top-tier hospitality, workspaces, and education partners.
- Design and deliver tailored coffee programs, training, and equipment solutions.
About You:
- A background and knowledge in Contract Catering & Hospitality is desirable.
- Passionate about all that is about coffee, with a deep understanding of premium service.
- Commercially savvy, results-driven, and skilled in business development.
- A natural relationship-builder who fosters trust and collaboration.
- Resilient & adaptable, thriving in a fast-paced, competitive environment.
- Experience in account management & sales, ideally within specialty coffee or premium hospitality.
