Job description
Operations & Staffing Manager
Staffing and Talent Solution Agency
5 days per week (40-hour week), Mon-Sun rota-based shifts
£30,000 - £35,000 PA dependent on experience
Birmingham
Off To Work is looking for their next superstar Operations & Staffing Manager! We place amazing people in amazing places, and we need help to make that happen!.
Working within this close-knit Birmingham team, you will provide support in every operational aspect of the department. An Operations & Staffing Manager is responsible for overseeing the end-to-end recruitment process, managing client relationships, and ensuring the successful delivery of high-quality teams for events and hospitality clients.
You will learn to successfully manage and develop a client base and become a hiring pro! We are constantly looking out for talent, so advert writing, interviewing and onboarding will become second nature for our next Operations & Staffing Manager!
You will maintain and develop excellent relationships with the casual team, to profile and match candidates to our client’s requirements. Our Operations & Staffing Manager will be very much involved in staff engagement, development, welfare and retention.
Our Operations & Staffing Managers are often found out on-site with our clients making sure what we are delivering is on point. From checking in teams and carrying out uniform and grooming checks to even working a shift where a senior presence is needed.
Minimum requirements
Management experience in events, customer service, hospitality
Excellent communication skills including fluency in spoken English and exceptional written English
Confident phone manner and the ability to engage appropriately with applicants, casual staff and clients
Computer literacy in Microsoft Office suite software, including Excel, Word and PowerPoint
Drive and determination with attention to detail and an innate ability to focus on a variety of tasks
An inspirational leader who isn’t afraid to get their hands dirty
There will be a requirement to work longer hours and weekend work and you’ll be required to be on-call with the operations mobile on a rotating schedule - time in lieu.
Drivers Licence (Advantageous but not essential)
Some of the reasons we love working for Off to Work
Open team environment and camaraderie between all regions
Company-wide profit share
Regular (funded) social events
Annual company-wide conferences, held in exciting locations around the world
Personal training and development allowance
Eye care vouchers
Full health screening annually for team members aged 40+
1 celebration day off per holiday year
FOH1
