Job description
Regional Operations Manager
Contract Catering - Education
Birmingham / West Midlands
Salary : £50,000 + Company Car
Great benefits & career opportunity
Are you an experienced Operations Manager with a passion for food, service excellence, and people development?
We’re looking for a confident and commercially astute operator with strong leadership skills and a genuine passion for food and people.
This is an exciting opportunity to join a progressive organisation in the education sector, where you’ll lead a portfolio of schools across the region, drive innovation, and inspire your teams to deliver exceptional service every day.
The Role
As Regional Operations Manager, you’ll oversee a portfolio of approximately 20 sites (predominantly secondary schools), ensuring service standards, compliance, and client expectations are consistently exceeded. You’ll play a pivotal role in shaping strategy, developing your managers, and identifying opportunities for continuous improvement & growth.
This role offers the opportunity to make a real impact, working within a supportive & ambitious team. You’ll be empowered to shape service delivery, develop your career, and grow with an organisation that values creativity, innovation, and results.
Key responsibilities:
Leading and inspiring a team of managers to deliver exceptional service.
Managing client and contractual relationships with professionalism and commercial acumen.
Driving business performance to achieve financial and operational targets.
Identifying opportunities to enhance service, innovation, and growth.
Championing food quality, customer experience, and staff development.
About You
Proven multi-site management experience in contract catering – Education, facilities or related sector.
Strong business acumen with a track record of achieving results.
Exceptional people management skills – a motivator, mentor, and relationship-builder.
The ability to innovate, problem-solve, and deliver service excellence.
A charismatic, energetic, and forward-thinking approach.
IT literacy and strong presentation/communication skills.
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