Senior Operations Manager

Posted 05 June 2024
Salary £65,000 + optional 10% bonus
Sector Historical/ Cultural Venues
Expiry 05 July 2024
Contact NameJean-Yves Henaff

Job description

Senior Operations Manager
Contract Caterer
Commercial & Visitor Attractions & Events
Salary: £65,000 + optional 10% bonus
An exciting opportunity has arisen for an experienced Senior Operations Manager within a well-regarded London/UK caterer specializing in the Commercial, Culture & Heritage venue sector. Due to continued business growth, our client is looking for a dynamic individual to join their team.
If you are a strategic and charismatic Operations Manager with a background in multi-site Catering Management and a passion for excellence in the catering industry, this could be the role you’ve been looking for!
Our client is renowned for innovative catering solutions across prestigious venues and clients. With a strong food-led philosophy, the company prides itself on delivering the highest levels of customer service.
Operating from spectacular fixed sites and commercial venues in London and the South East, they manage a turnover of approximately £15 million, featuring a mix of fast-paced food retail operations, casual and fine dining, and events.
Key Responsibilities:
  • Ensure seamless delivery of catering services across a diverse portfolio of sites.
  • Drive operational excellence and maintain high standards of service quality.
  • Foster strong client relationships and strategic client management.
  • Oversee operational excellence and financial performance across multiple client accounts.
  • Lead and manage a team of senior staff to ensure successful operations.
  • Report directly to the Managing Director, contributing to the strategic direction of the business.
Ideal Candidate:
  • Demonstrated experience in managing similar volume turnover and leading senior teams.
  • A strategic thinker with excellent leadership and client management skills.
  • Possesses natural presence and charisma to build strong relationships across the portfolio.
  • Must come from a similar background in multi-site Catering Management / Area Manager / Operations Manager within a contract catering and leisure catering environment.
Some of the Benefits:
  • Competitive salary of £65,000 with a 10% bonus.
  • Opportunity to join a reputable business with a strong emphasis on innovation & customer service.
  • Pension & Life assurance schemes
  • Private medical eligibility & Eye care