Job description
Facilities Manager - Account Manager
East Riding - Yorkshire
Multiple education sites (IFMS)
Salary up to £65,000 – DoE
Company Car & Excellent benefits
About the Role
An exceptional opportunity has arisen for an experienced Total Facilities Manager to lead the full delivery of hard and soft FM services across a multi-site education and community portfolio.
This pivotal role requires a commercially focused, results-driven leader to ensure excellence in service delivery, contractual compliance, and stakeholder satisfaction. You will have full responsibility for contract performance, financial management, operational delivery, and team leadership — maintaining the highest standards across all facilities and services.
You’ll drive operational excellence, client satisfaction, and commercial success across a diverse range of FM services, including building maintenance, lifecycle and variation works, catering, cleaning, and grounds management.
Key Responsibilities
About You
East Riding - Yorkshire
Multiple education sites (IFMS)
Salary up to £65,000 – DoE
Company Car & Excellent benefits
About the Role
An exceptional opportunity has arisen for an experienced Total Facilities Manager to lead the full delivery of hard and soft FM services across a multi-site education and community portfolio.
This pivotal role requires a commercially focused, results-driven leader to ensure excellence in service delivery, contractual compliance, and stakeholder satisfaction. You will have full responsibility for contract performance, financial management, operational delivery, and team leadership — maintaining the highest standards across all facilities and services.
You’ll drive operational excellence, client satisfaction, and commercial success across a diverse range of FM services, including building maintenance, lifecycle and variation works, catering, cleaning, and grounds management.
Key Responsibilities
- Lead and manage all hard and soft FM services, ensuring contractual and safety compliance.
- Deliver sector-leading service standards across maintenance, cleaning, catering, and support functions.
- Provide strong leadership, direction, and motivation to a large, multi-disciplinary team.
- Manage budgeting, forecasting, cost control, and lifecycle planning for a £5M+ contract.
- Oversee subcontractor performance and ensure best value through effective commercial management.
- Maintain strong, proactive relationships with clients and stakeholders.
- Ensure compliance with Health & Safety, environmental, and quality standards.
- Leading a team of 90+ across multiple disciplines.
About You
- Proven experience in a senior Facilities Management role (PFI or multi-site environment preferred).
- Strong understanding of hard and soft FM operations.
- Commercially astute, with solid financial management and reporting skills.
- Excellent leadership and communication skills — able to inspire, develop, and manage large teams.
- Knowledge of SFG20, statutory compliance, and AP/RP structures.
- Minimum 10 years’ experience in senior FM management.
- Recognised Health & Safety qualification and hands-on audit/investigation experience.
