Job description
Head of Catering Operations
Contract Catering – Multi-Site Operations
Location: Surrey - South East
Salary: circa £75,000 DOE + Exceptional Package
We’re hiring a proven leader to take full ownership of a high-value, multi-site catering contract. If you're commercially focused, passionate about food, and thrive in dynamic, high-pressure environments, this is a standout opportunity to make your mark at a senior level.
You’ll be responsible for overseeing a portfolio of busy operations, managing a senior team, and delivering outstanding service, client satisfaction, and financial performance. You’ll drive growth, lead change, and ensure operational excellence across all sites.
If you’re commercially minded, client-focused, and a true foodie at heart, this senior role puts you at the centre of strategic delivery, growth, and operational excellence.
Key responsibilities:
Must have:
Who You Are
You’ve led from the front — managing teams, budgets, and large contracts. You’ve helped businesses grow and retain key clients by delivering exceptional results. You're calm under pressure, solutions-focused, and always looking for ways to elevate performance.
Most importantly, you bring the energy and leadership that gets teams behind a shared goal.
Contract Catering – Multi-Site Operations
Location: Surrey - South East
Salary: circa £75,000 DOE + Exceptional Package
We’re hiring a proven leader to take full ownership of a high-value, multi-site catering contract. If you're commercially focused, passionate about food, and thrive in dynamic, high-pressure environments, this is a standout opportunity to make your mark at a senior level.
You’ll be responsible for overseeing a portfolio of busy operations, managing a senior team, and delivering outstanding service, client satisfaction, and financial performance. You’ll drive growth, lead change, and ensure operational excellence across all sites.
If you’re commercially minded, client-focused, and a true foodie at heart, this senior role puts you at the centre of strategic delivery, growth, and operational excellence.
Key responsibilities:
- Lead and develop a senior team across multiple high-volume sites
- Own the full P&L for a multi-million-pound contract, hitting financial and operational targets
- Deliver consistently high standards in food, service, and client engagement
- Build strong, lasting relationships with stakeholders at every level
- Shape and implement commercial strategies to support business growth and retention
- Use data and feedback to identify opportunities, improve performance, and drive innovation
- Work closely with internal teams — including HR, marketing, and procurement — to align service delivery and business goals
- Foster a culture of accountability, collaboration, and continuous improvement
Must have:
- Significant experience leading multi-site operations in the contract catering or foodservice sector
- Strong commercial acumen and a proven ability to manage large-scale budgets
- A strategic mindset combined with hands-on leadership — you lead by example
- Excellent client management and communication skills
- A track record of delivering high standards, business growth, and operational success
- Experience leading change and embedding process improvements across complex teams
- A genuine passion for great food, great service, and great people
Who You Are
You’ve led from the front — managing teams, budgets, and large contracts. You’ve helped businesses grow and retain key clients by delivering exceptional results. You're calm under pressure, solutions-focused, and always looking for ways to elevate performance.
Most importantly, you bring the energy and leadership that gets teams behind a shared goal.
