Job description
Venue General Manager – Visitor Destination
Peterborough- Cambridgeshire
Salary: £45,000 + Paid Overtime
5 days over 7 including weekends (mainly day shifts, minimal late evenings)
Exciting new challenge – lead the launch and ongoing success of a brand-new venue.
Growth opportunity – be part of a well-established, innovative catering company.
Diverse role – oversee multiple retail outlets, including a café & restaurant food hall / Grab & Go, pop-ups, and an event space.
The Role:
We’re looking for a Venue General Manager to lead the opening and ongoing success of a brand-new restaurant and event space in a unique visitor location. You’ll be the driving force behind the venue, ensuring smooth operations, exceptional guest experiences, and a thriving team.
The Venue General Manager will take full ownership of a dynamic food and retail operation within a visitor destination. You will oversee the retail outlets, Café & Restaurant and Events space ensuring they are an integral part of the visitor experience.
You will also play a key role in marketing, merchandising, and innovation, ensuring the venue remains fresh, engaging, and profitable.
Key Responsibilities:
Oversee daily operations across multiple food and retail outlets
Lead and develop a motivated, high-performing team.
Ensure strong financial performance through budgeting and cost control.
Work closely with the Head Chef to enhance food and beverage offerings.
Uphold high standards of cleanliness, compliance, and visitor engagement.
What We’re Looking For:
Multi-outlets / Venue management experience in food & beverage, and food retail settings.
Strong high-street retail knowledge and experience in high-volume environments.
A motivational leader who inspires and develops their team.
Commercial acumen with a passion for sales, upselling, and customer engagement.
Excellent communication skills and a natural ability to build strong relationships.
Proven ability to manage budgets, control costs, and drive profitability.
Success in this role requires a well-groomed, polished professional who thrives in a high-pressure environment and exudes natural presence and charisma to foster strong relationships.
